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Car Rental & Limousine System


Key Benefits

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Technical Information

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Purpose of Application

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Rental Agreements

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Job Orders (Non-Revenue Tickets)

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Replacement Vouchers

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Reservations

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Fleet Control

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Fleet Management & Maintenance

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Pricing

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Sales and Marketing

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Accounting

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Budgeting

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Profit & Loss Statements

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Performance Analysis

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Customer Relation Management

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LAN & WAN Solutions

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Integration To 3d Party HW / SW

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Internet Enabled


Functional Features

SYSTEM OVERVIEW     

Our car rental application addresses the need to implement a complete system that optimize current business processes and provide a single integrated solution that covers all the aspects of the industry. The system spans all areas of rental and lease management, including, but not limited to, on line price quotations, reservations, rental/lease agreements handling, invoicing, fleet management & control, customer relationship management, vehicle maintenance and incident management. In addition, the solution will help you to operate business efficiently in a process controlled environment and support all employees to provide customers with high standards of customer services. Moreover, the solution is equipped with enough tools to support top management in planning and decision making to achieve short & long terms business objectives. You will utilize the solution as a reliable back end to expand globally and develop new market segments in different areas. The solution will help you improve data entry efficiency, streamline business processes, eliminate backlogs, enable “on demand” vehicles supply, optimize and schedule vehicle maintenance, optimize fleet availability, reduce operational costs, optimize ROl and increase customer satisfaction.

TARIFF & RATES          

Business Requirement

Application Handling

Equipped with powerful rate engine that automates the rate finding process.

Our pricing builder automates the process of pricing. It allows standard rates, seasonal rates, outlets special rates, corporate special rates and other policies to be implemented to confirm that rates issued comply with company strategies.

Automate price quotation.

This is controlled by the price builder module. And it means that the right price for the right period for the right person for the right car group with the right discount in the right period is automatically selected in the opening of the RA.

Automate rental/lease calculation processing.

This is totally automated and controlled by a very dynamic security system that controls the in/out dates and KM, discounts, modifications, upgrading and downgrading, etc…

Assign the correct rate using advanced predefined rate logic to optimize the calculation of rental/lease charges according to rental/lease location, rental/lease date, vehicle type, customer type, and rental/lease length.

Totally covered and automated by our price builder module.

Maintain consistent rates for customers (i.e., from customer history).

All rates could be valid for all or a specific customer. Also the validity dates could be open or limited for a specific period of time.

Grace time and late fee charges support.

Supported

Insurance and miscellaneous charges support.

PAI, CDW and Theft Insurances are detailed in each rate, but off course not a necessity. Miscellaneous charged are covered in each RA.

Support special rates for on line reservations, insurance and other charges.

Supported

MARKETING       

Business Requirement

Application Handling

Built in support for loyalty programs.

Supported

Support marketing campaigns & promotion packages.

Supported

Seasonal rates.

Supported

RESERVATION    

Business Requirement

Application Handling

Multi currency.

Supported

Local, international and on line reservations.

Supported – Our web reservation module receives reservation dynamically into your database where it would be handled whether automatically or waits for verifications and approval.

Automated check on vehicle availability .

By a press on special key you can get a list of available vehicles. You can also see the status of vehicles, available periods, and expected returns through our visual reservation sheet module. The module also helps CSRs to process any desired operation (open – close – edit – delete) related to RA, tickets, reservations from the same screen.

Rate optimization.

Valid

Reservation module can be customized to integrate with your website.

Can be integrated to your website.

Identify different reservation types by different colors.

Valid

Support both vehicle type or vehicle specific reservations.

You can make reservation for a car group or for a specific car. It also gives you a mean to monitor all reservations that has no related cars.

RENTAL AGREEMENTS         

Business Requirement

Application Handling

Full integration with reservations.

You can open a new RA from reservation where all previously entered data are available so as to shorten the process of opening RA to 1 min. if there are no amendments to reservations, and to provide customers with reservation with a very fast and unique service.

Fast recall of customer history.

Available. Besides, our system can prevent with security system, the opening of an RA for black listed customers, customers with outstanding payments and suspended customers (customers with any other temporary status that put a specific customer on hold until further notice).

Commercial customers authorization process.

Supported

Invoice generation upon rental agreement conclusion.

Available

Agreements can be opened in one outlet and closed in another.

Supported

System generated rental agreements numbers.

To maintain constant records and facilitate the audit process of each outlet's DBR and daily cash.

Rental agreement notes & memo.

Supported

Real time vehicle availability.

Supported

Support vehicle change during the rental agreement duration.

With a very dynamic Car Replacement module.

Multilingual agreements.

Arabic/English Interface.

The ability to open agreements for vehicle assigned to other outlets.

There are two options available in the system. First All movement transactions are made to cars available in the park of the outlet however it is assigned to other outlets or not. The second option is limiting the opening of an RA to the outlet that has the car assigned to it, where allowing the opening of non-revenue tickets to transfer it to its related outlet. Only one policy is applied for the purpose of maintaining and accurate and reliable monitoring reports.

LEASE AGREEMENTS  

Business Requirement

Application Handling

Complete support for lease elements & requirements.

Supported

Lease quotation calculates automatically leasing rates according to customer, vehicles type, vehicle accessories and other user driven parameters.

Available

Lease approval process/cycle & authorization.

Available

Lease agreements issue, track & follow up.

Available

Automatic Billing

Available with Performa invoices

Automated scheduled customer follow up.

Available

RENTAL/LEASE INVOICING SYSTEM       

Business Requirement

Application Handling

Flexible invoicing system with ageing.

Our automatic billing system provides you with the means you need to issue accurate and in time Performa and final invoices.

Support combined/separate invoicing for corporate customers.

Available

The ability to include additional expenses such as fuel, damage, traffic violation to the final invoice for both rent and lease or invoice them separately.

Available

Support flexible methods of payments & pre billing statements

Available

Multi currency support.

Available

OUTLET MANAGEMENT        

Business Requirement

Application Handling

Outlet administrational, operational & financial management.

Totally automated.

Outlet cashier module.

Available and produce a daily cash report (DCR) for each shift and for a total period.

Accounts receivable system with automatic deposits.

Available, tracks the expected collections, due payment, each customer position. It also totally integrates with the opening, extending, closing of RA as well as deposits and refund made by each customer to provide the exact status of receivables.

Petty cash management module.

Available with total control over type off expenses allowed and categorized as specified by accounting Department.

Fuel purchase support.

Supported along with other car-cost related petty cash expenses

Separate daily transaction reports for each outlet.

DBR is there for each outlet. And it shows all transactions even down payments for reservations.

Report cash receipts, bank deposits & fund transfer to Headquarter.

Available also the DCR.

Outlet complete business reports.

Each outlet has its own reports  to follow-up there own RAs status, fleet status, due payment and collection status, etc.

Multi outlet support.

Unlimited number of outlets support

Customize vehicle types, rates, agreements, invoices, approved credit cards, payment method types, working hour for each outlet.

Available

Multi shift support.

Available

RISK MANAGEMENT    

Business Requirement

Application Handling

Triggers alerts to the appropriate employee or manager with exception details.

The system prevents any unauthorized actions like extra discounts, postponed collection, unauthorized editing of RAs and financial documents. However, Alerts like unauthorized discount requests, overdue collections are all there for the middle and upper management to investigate reasons for requests.

Insufficient deposits.

The system controls the printing of RA unless sufficient deposit is collected whether in cash or credit approvals. It also prevent the extension of RA due dates unless the same case is applied.

Overdue vehicle.

Monitored

Overdue service.

Monitored

Unauthorized discount.

All discounts above than assigned are controlled by a dynamic real-time approval workflow.

Unauthorized vehicle upgrade.

No unauthorized person can upgrade, however all upgrades are monitored.

Overdue payment.

Monitored by special reports

Outlet alerts detailed report.

Available

Cars not returned in time.

Monitored

Luxury Cars special monitors.

Available

WORKFLOW & APPROVAL CYCLES         

Business Requirement

Application Handling

Automate business processes.

Totally automated

Ensure no step is taken without completion of previous steps.

The cycle of work flow is closed

Prevent bottlenecks.

yes

Prevent resource waste.

Optimize the use of resources

Complete control on the approvals cycles.

Yes

Eliminate data re entity by automatically transferring information to the appointment employee that can be approved or rejected with minimal interaction.

With a click of a mouse

Complete integration with any messaging system.

Available

CUSTOMER RELATIONSHIP MANAGEMENT     

Business Requirement

Application Handling

Complete front end sales system is required that track every sales contract and generate automated follow up for every customer.

Automated

Provide each customer with a unique identification key.

Each customer has a unique ID number

Tracking customers’ contacts & details.

Available

The ability to categorize companies by type to support corporate, government & individual accounts.

Available

FLEET CONTROL & PLANNING       

Business Requirement

Application Handling

Complete fleet automation and control.

Available

Analyze fleet utilization (i.e., current & historical utilization reports).

Also with a graphic data representation

Incident triggering of work orders.

Available

Fleet projection & mix.

Available

Automated authorization process.

Available

Optimizing vehicle distribution.

Available

Current vehicle status.

Available

Support operational business plans.

Our budgeting module takes care of that

Identify Non Revenue Movement (NRM) traffic violations.

Available

Fuel purchase support.

Available

Insurance renewal.

Available

Registration & license renewal.

Available

Vehicle availability & status (i.e., out of service, in garage, due for service, etc).

Our Daily Fleet Status Shows all that

Support fleet planning, fleet distribution & fleet control.

Our budgeting module takes care of that

The ability to measure Return On Investment (ROl) for each vehicle and vehicle type.

Provides P&L for each vehicle and each station in the integration of GL

Supports transfer vehicles between outlets through Non Revenue Movements (NRM5).

Supported

Special fleet identification.

Available

Track vehicles used Company Staff.

Available

Police Cases Tracking.

Available

User assigned vehicle ID.

Available

Vehicle inspection sheet.

Available

Support both temporary & permanent vehicle replacements.

Available

VEHICLE MAINTENANCE AND SERVICES          

Business Requirement

Application Handling

Track scheduled preventive maintenance.

Available

Track breakdowns and maintenance repairs.

Available

Track & monitor damages.

Available

Complete work order follow up.

Available

Track complete vehicle history that include transactions, services, maintenances and damages.

Available

 

 

List Of Reports


Some Of Our Customers

Hertz Egypt

EGYPT

New Shahd Limousine

EGYPT

Aldrees Rent A Car

KSA

Hattan Rent A Car

KSA

 


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Last modified: 17/02/2010 10:24:54